HLT31120 Certificate III in Non-Emergency Patient Transport

This qualification reflects the role of healthcare workers who provide non-emergency transport services to patients requiring clinical care during transit. These individuals offer essential transport services, ensuring patients' safety and well-being while moving them to and from healthcare facilities in non-emergency situations.

The Certificate III in Non-Emergency Patient Transport equips individuals with the necessary skills and knowledge to perform patient transport duties effectively. The course covers key topics such as patient assessment, basic anatomy and physiology, infection control, medical terminology, and safe manual handling techniques. Delivered through a practical, hands-on approach, the program ensures students gain real-world experience and are well-prepared to meet industry standards. This program is ideal for those already working in the healthcare sector, seeking to enter the field of patient transport. Completing this nationally accredited Certificate III course will allow you to confidently apply for entry-level jobs in the private sector, including roles such as Private Hospital Transport Officer, Patient Transport Officer (PTO), Ambulance Attendant, Ambulance Officer, and Community Ambulance Volunteer.

Graduates can join established non-emergency patient transport companies or hospitals, work in aged care facilities transporting elderly residents to medical appointments, assist individuals with disabilities in accessing healthcare services, or work with community health organisations focused on community health and well-being. Additionally, opportunities exist in private ambulance services specialising in non-emergency patient transport and in medical transport coordination roles as dispatchers or coordinators.

Our team of experienced industry professionals provides extensive support and personalised guidance throughout the course, ensuring students succeed in their studies and excel in the patient transport sector. By enrolling in the Certificate III in Non-Emergency Patient Transport, students will acquire the necessary skills to improve patient outcomes and meet the demands of the healthcare industry. They will also have the opportunity to advance their studies in additional or higher qualifications, such as the Certificate IV in Health Care or the Diploma of Emergency Health Care.

The Certificate III in Non-Emergency Patient Transport program is delivered in a practical context, with extensive demonstrations of the knowledge and skills required to perform patient transport duties, ensuring compliance with industry standards and regulations.

Qualification Structure

HLT31120 - Certificate III in Non-Emergency Patient Transport

Units included as part of this qualification.

• HLTAID011 - Provide First Aid
• HLTAID014 - Provide Advanced First Aid
• HLTAID015 - Provide advanced resuscitation and oxygen therapy
• CHCDIV001 - Work with diverse people
• HLTWHS006 - Manage personal stressors in the work environment
• HLTOUT010 - Communicate in complex situations to support health care
• HLTWHS002 - Follow safe work practices for direct client care
• HLTWHS005 - Conduct manual tasks safely
• HLTINF006 - Apply basic principles and practices of infection prevention and control
• BSBMED301 - Interpret and apply medical terminology appropriately
• HLTAAP001 - Recognise healthy body systems
• HLTOUT001 - Implement safe access and egress
• HLTOUT007 - Transport non-emergency patients under operational conditions

Qualification Delivery

This qualification is delivered/assessed at our Laverton North Training Centre or it can be delivered/assessed in your workplace for onsite group bookings.

Entry Requirements

An individual undertaking this qualification with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

• Satisfactorily complete a language, numeracy and literacy assessment prior to or on course commencement to assess capacity to meet the LLN requirements of this course
• Personal safety equipment as stipulated by the workplace environment

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Qualification Duration

Expected minimum duration (months): 6

Expected maximum duration (months) : 12

As the participant cohort for this program are existing workers who have extensive experience in the industry sector, 450 hours, delivered over a six-month period, has been determined an appropriate time to deliver this Qualification to this existing participant cohort. However, should a new or inexperienced student express an interest in undertaking the Certificate III in Non-Emergency Patient Transport, additional time, mentoring, and support may be necessary to ensure successful completion and competency.  

Assessment Requirements

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

Learning Rights, Responsibilities and Support, including Complaints

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Assessment Activities

HLTAID011 Provide First Aid

Performance tasks and practical scenarios:

• Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)
• Complete a first aid incident report form based on the simulated first aid scenario
• Perform CPR on an infant
• Manage a casualty with anaphylaxis
• Manage a casualty with asthma
• Manage a choking casualty
• Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning
• Manage a casualty with a nosebleed
• Manage a casualty with a fracture and dislocation
• Manage a casualty with a sprain and strain
• Manage a casualty with envenomation (snake/ funnel-web spider bite)

Theory assessment: A written assessment consisting of multiple-choice questions. 

HLTAID014 Provide Advanced First Aid

Practical assessment

• Perform CPR on an adult (incl. the use of an AED and placing a casualty into the recovery position)
• Complete a first aid incident report form based on the adult CPR simulated first aid scenario
• Perform CPR on an infant
• Manage a casualty with anaphylaxis
• Manage a casualty with asthma
• Manage a choking casualty
• Manage a casualty with non-life-threatening bleeding and shock, requiring minor wound cleaning
• Manage a casualty with a nosebleed
• Manage a casualty with a fracture and dislocation
• Manage a casualty with a sprain and strain
• Manage a casualty with envenomation (snake/ funnel-web spider bite)
• Simulated First Aid Scenario - Manage a casualty with a life-threatening bleed
• Complete a first aid incident report form based on the life-threatening bleed first aid scenario

Documentation

• Incident Report

Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

HLTAID015 Provide advanced resuscitation and oxygen therapy

Practical assessment

• Perform CPR on an adult (incl. the use of bag-valve-masks, oxygen equipment, an AED and placing the casualty into the recovery position)
• Perform CPR on an infant
• Manage a casualty with a life-threatening bleed and provide oxygen 
• Maintain resuscitation equipment

Documentation

• Incident Report

Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

WHS Cluster 1

Practical assessment

• Simulated Scenario – Follow Safe Work Practices - Fire Evacuation
• Simulated Scenario – Manage Exposure to Body Fluids
• Simulated Scenario – Manage Exposure to a Sharp, Blood and a Needlestick Injury
• Performance Task – Safe Work Practices for Infection Control
• Performance Task – Horizontal movement
• Performance Task – High-to-Low Manual Movement
• Performance Task – Low-to-High Manual Movement

Documentation

• Risk Assessment
• Incident Report
• Description of Manual Handling Tasks

Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

Clinical Cluster 2

Practical Assessment

• Simulated Scenario - Name Body Systems, Organs and Functions
• Simulated Scenario – Communicate Information
• Simulated Scenario – Patient Handover

Documentation

• Body Systems, Organs/ Components Form 
• Body System Functions & Common Conditions/ Diseases Form 
• Interrelationships Between Body Systems Form 
• Complete two (2) Case Studies
• Patient Handover Report

Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

Communication Cluster 3

Practical assessment

• Develop personal Stress Management Plan
• Manage two (2) Workplace Stress Situations:
• Colleague Work Performance
• Upset Family Member
• Evaluate Personal Stress Management Plan
• Respect and Recognise the Needs of People from Diverse Social and Cultural Backgrounds in three (3) Different Situations
• Performance Task - Deliver an Informal Information Session to New Staff Reflecting on Your Own Perspectives of Diversity
• Simulated Scenario - Communicate In four (4) Complex Situations
  1. Aggressive Patient
  2. Patient with Disabilities
  3. Mental Health Concern
  4. Upset Family Member

Documentation

• Personalised Stress Management Plan  
• Stress Management Evaluation form
• Incident Report Form

Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

Transport Cluster 4

Practical Assessment

• Performance Task - Vehicle Inspection
• Simulated Scenario – Loading and unloading three different patients
• Performance Task - Drive under operational conditions

Documentation

• Vehicle Inspection Form

Theory assessment: A written assessment consisting of short-answer and multiple-choice questions. 

Additional Questions You May Have

What is RPL?

Recognition of Prior Learning (RPL) is the formal acknowledgement of a person’s current skills and knowledge, no matter how, when or where the learning occurred. The recognition gained may considerably reduce the study time needed to get a qualification.

Download our RPL Information Kit

What is Credit Transfer?

Credit transfer is a process which provides a person with agreed and consistent credit outcomes for components of a Nationally Recognised qualification, based on identified equivalence in content and learning outcomes between matched qualifications. A person may be seeking a credit transfer where the qualification held has been superseded and is no longer current or is very similar to another course they need or wish to attend or they are part way through one qualification and wish to transfer to another similar one. 

A person who has a Nationally Recognised certificate or statement of attainment for a course, either issued by another institution (RTO), or with Allens Training Pty Ltd (RTO 90909), may apply for credit transfer of their unit/s of competency to another. To be approved for credit transfer, evidence of completion must be provided, by way of an authentic or certified copy of the relevant certificate or statement of attainment. You must provide satisfactory evidence that the statement of attainment or qualification is authentic, is yours and that it has been issued by an Australian RTO.

Download our Credit Transfer Application Form

Mentoring and Support

You will receive dedicated mentoring and support from our experienced trainers for each unit. This support is designed to guide you through your studies and help you apply what you've learned in real-world situations. Your learning journey includes both non-supervised and supervised components. Non-supervised learning allows you to explore relevant Codes of Practice, legislation, and industry knowledge at your own pace. You’ll also engage in practical activities tailored to deepen your understanding and industry familiarity.

Student Support is also available via your Student Dashboard. 

If you have queries regarding your course work you can submit a Student Support Request. Your request will be lodged and followed through by our team.

 
Provider of Training and Assessment

This qualification is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909 by Emergency Medical Response